Have you ever received a call from a 055 number and wondered whether it belongs to DU or Etisalat? With two major telecom providers in the UAE, understanding mobile number prefixes can be confusing, especially with the option to switch providers while keeping the same number.
Why do some numbers start with 050, 052, or 055, and does the prefix always indicate the network? If you’re planning to buy a new SIM card, how do you choose between DU and Etisalat? Which provider offers better plans, coverage, and international calling options?
Whether you are a resident, a business owner, or a tourist, knowing how UAE’s mobile number system works can help you make informed decisions. Let’s explore the details to find out which provider suits your needs best.
What Are UAE Mobile Number Prefixes?
UAE mobile number prefixes are the first few digits of a phone number that indicate which telecom provider the number belongs to. These prefixes play a crucial role in identifying network operators and ensuring seamless communication within the country.
In the UAE, mobile numbers are regulated by the Telecommunications and Digital Government Regulatory Authority (TDRA), which allocates specific prefixes to each provider.
Why Are Mobile Number Prefixes Important?
- Network Identification: They help users instantly recognize whether a number belongs to DU or Etisalat.
- Call and SMS Charges: Knowing the prefix allows customers to determine if they are making an in-network or out-of-network call, which can affect call rates.
- Fraud Prevention: Understanding prefixes can help users identify potential scam calls by recognizing unauthorized number patterns.
The UAE’s mobile number system is structured to ensure clarity and efficiency for residents, businesses, and tourists. By understanding these prefixes, users can make informed decisions when selecting telecom services or verifying numbers.
Is 055 a DU or Etisalat Number?
The 055 prefix is assigned to DU, one of the two major telecom providers in the UAE. When DU entered the market in 2007, the Telecommunications and Digital Government Regulatory Authority (TDRA) allocated the 055 mobile number range exclusively to DU to differentiate its network from Etisalat.
Key Facts About the 055 Prefix:
- Belongs to DU as per TDRA’s allocation.
- Introduced in 2007 when DU launched operations.
- Only DU issues new numbers with 055 unless transferred via mobile number portability (MNP).
Although 055 originally belongs to DU, users can now switch to Etisalat while keeping their number through MNP. To verify whether a 055 number is still with DU, contact DU’s customer service or use online number-checking tools.
What Other Prefixes Do DU and Etisalat Use?
In the UAE, each telecom provider has designated mobile number prefixes. DU and Etisalat operate with distinct prefixes, making it easier for users to identify the network of a particular number.
DU Number Prefixes:
- 055: Primary prefix for DU mobile numbers
- 052: Another allocated DU prefix
Etisalat Number Prefixes:
- 050: The first mobile number range introduced in the UAE
- 056: A later addition to expand Etisalat’s mobile network
The difference in prefixes matters for users choosing a telecom provider, as call rates and service quality may vary between networks. Additionally, some businesses and individuals prefer certain prefixes based on network reputation and perceived reliability.
If you receive a call from a number with these prefixes, you can usually identify whether it is from DU or Etisalat. However, always verify through official sources if needed.
How Can You Identify a DU or Etisalat Number?
Identifying whether a UAE mobile number belongs to DU or Etisalat is simple if you know the prefixes. If a number starts with 055 or 052, it is assigned to DU.
Numbers with 050 or 056 are from Etisalat. However, with mobile number portability (MNP), users can switch providers while keeping their original prefix.
Ways to Verify a Number’s Network:
- Check the Prefix: The easiest way is by looking at the first three digits.
- Use Online Lookup Services: Some telecom providers offer online tools to check number ownership.
- Call Customer Support: DU and Etisalat have helplines that confirm the network of a specific number.
Even though prefixes help identify numbers, MNP allows users to switch providers, so verifying directly with DU or Etisalat ensures accuracy.
Can You Switch Between DU and Etisalat While Keeping Your Number?
Yes, mobile number portability (MNP) in the UAE allows users to switch between DU and Etisalat while keeping their original number, including the prefix. This means a number that originally started with 055 (DU) or 050 (Etisalat) could now be registered with the other provider.
How to Switch Between DU and Etisalat?
- Visit the New Provider’s Store: Request number portability from DU to Etisalat or vice versa.
- Submit Required Documents: Provide Emirates ID and proof of ownership.
- Wait for Transfer Processing: Usually takes 24 to 48 hours, but temporary disruptions may occur.
- Activate Your New SIM: Once porting is complete, the old SIM becomes inactive.
Before switching, compare call rates, internet packages, and service coverage to ensure the new provider meets your needs. Also, note that unpaid bills or contract commitments may delay the transfer.
Which is Better: DU or Etisalat?
Choosing between DU and Etisalat depends on your budget, coverage needs, and service preferences. Both telecom providers offer competitive plans, but key differences exist.
Comparison of DU and Etisalat:
| Feature | DU | Etisalat |
| Coverage | Strong in cities, limited in rural areas | Nationwide, strong rural coverage |
| Pricing | Generally cheaper plans | Premium pricing |
| Data Packages | Flexible prepaid and postpaid options | Large data plans, good for heavy users |
| International Calling | Budget-friendly international rates | High-quality but pricier international calls |
| Customer Support | Responsive, digital-friendly services | Well-established support system |
DU is popular among budget-conscious users, while Etisalat is favored for its extensive coverage and premium services. The best choice depends on whether you prioritize affordable plans or network reliability.
How to Choose the Right Telecom Provider in the UAE?
Selecting the best telecom provider in the UAE depends on your usage needs, budget, and location. Both DU and Etisalat offer various plans, but certain factors should influence your decision.
Key Considerations:
- Network Coverage: If you live in a major city (Dubai, Abu Dhabi), both providers offer strong coverage. For rural areas, Etisalat has a wider reach.
- Pricing and Packages: DU offers more affordable prepaid and postpaid plans, while Etisalat provides premium services with extensive data options.
- International Calling Needs: If you frequently call abroad, DU’s international plans may be more cost-effective.
- Business vs. Personal Use: Etisalat is preferred for enterprise solutions, while DU is often chosen by individuals and startups.
Before making a decision, compare plans on each provider’s website or visit a service center for personalized recommendations.
Where Can You Buy a DU or Etisalat SIM Card in the UAE?
Buying a DU or Etisalat SIM card in the UAE is easy, whether you are a resident or a visitor. Both telecom providers have multiple purchase options, ensuring accessibility across the country.
Where to Get a SIM Card?
- Official Stores: DU and Etisalat outlets in malls and commercial areas.
- Airports: SIM cards are available at Dubai, Abu Dhabi, and Sharjah airports for tourists.
- Supermarkets & Kiosks: Major supermarkets and convenience stores sell prepaid SIM cards.
- Online Purchase: Both DU and Etisalat allow SIM registration and activation online.
What Are the Requirements for Buying a SIM Card
- Emirates ID (for residents) or passport with a UAE entry stamp (for tourists).
- Age Restriction: Must be at least 18 years old to purchase.
Both providers offer prepaid and postpaid options, so choose a plan based on your usage needs.
What Are the Best Mobile Plans from DU and Etisalat?
DU and Etisalat offer a variety of prepaid and postpaid mobile plans designed for different user needs, including local calls, international calls, and data usage. Below is a comparison of their popular plans:
DU vs. Etisalat Mobile Plans:
| Plan Type | DU Plans | Etisalat Plans |
| Prepaid | Easy Prepaid – Flexible recharges with data and minutes. | Wasel Prepaid – Pay-as-you-go with data and calls. |
| Hello Prepaid – Affordable international calling rates. | Visitor Line – Designed for tourists with short-term validity. | |
| Postpaid | Power Plan – Includes local and international minutes with high-speed data. | Freedom Plan – Unlimited calls and large data bundles. |
| Emirati Plan – Special benefits for UAE nationals. | New Control Line – Hybrid plan for controlled spending. |
To choose the best plan, consider call rates, data allowances, validity periods, and additional benefits before subscribing.
How Can You Recharge Your DU or Etisalat Mobile Plan?
Both DU and Etisalat offer multiple ways to recharge your prepaid or postpaid mobile plans, ensuring convenience for users.
Recharge Methods:
- Official Websites & Apps:
- DU: Recharge via the DU website or DU App.
- Etisalat: Use the My Etisalat UAE App or the Etisalat website.
- Online Banking & Payment Platforms:
- Recharge through UAE bank apps, Apple Pay, or Samsung Pay.
- Recharge Vouchers & Cards:
- Available at supermarkets, gas stations, and telecom stores.
- USSD Codes:
- DU: Dial *135# and follow the instructions.
- Etisalat: Dial *120# for prepaid top-ups.
- Auto-Recharge Options:
- Set up automatic payments for postpaid plans via credit/debit cards.
Choosing the right recharge method ensures uninterrupted service for calls, SMS, and mobile data.
What Are the Benefits of Choosing DU or Etisalat?
Both DU and Etisalat provide unique benefits depending on pricing, coverage, and service offerings.
Key Benefits of DU:
- Affordable Plans: Competitive pricing for local and international calls.
- Flexible Data Packages: Prepaid and postpaid data bundles for different usage needs.
- Startup & SME Solutions: Business-friendly telecom plans.
Key Benefits of Etisalat:
- Strong Network Coverage: Reliable service, especially in remote areas.
- Premium Service Offerings: High-speed 5G internet and exclusive postpaid benefits.
- Better International Roaming Packages: Ideal for frequent travelers.
Choosing between DU and Etisalat depends on whether you prioritize affordable pricing, wide network coverage, or premium services.
Conclusion
Choosing between DU and Etisalat depends on your needs, whether it’s affordable pricing, extensive network coverage, or premium mobile plans.
While DU is known for its budget-friendly prepaid and postpaid options, Etisalat offers wider coverage and high-speed connectivity, making it a preferred choice for businesses and frequent travelers.
Understanding mobile number prefixes helps in identifying networks and managing call charges. If you need flexibility, mobile number portability (MNP) allows you to switch providers while keeping your number. When selecting a SIM card or mobile plan, consider coverage, pricing, data limits, and additional services.
Ultimately, both providers cater to different needs, and the best choice depends on your location, budget, and usage requirements. By analyzing the available options, you can choose the most suitable telecom provider in the UAE.
FAQs
How do I know if a number belongs to DU or Etisalat?
A 055 or 052 number belongs to DU, while 050 or 056 numbers are from Etisalat. However, mobile number portability (MNP) allows users to switch providers while keeping their original number.
Can I switch from DU to Etisalat while keeping my number?
Yes, mobile number portability (MNP) allows you to switch between DU and Etisalat while retaining your existing number. You need to submit an application, verify your identity, and wait for processing.
Which is cheaper DU or Etisalat?
DU generally offers more affordable prepaid and postpaid plans, while Etisalat has premium pricing with extensive coverage. The best option depends on your budget and service needs.
Where can I buy a DU or Etisalat SIM card?
You can purchase SIM cards at official stores, UAE airports, supermarkets, telecom kiosks, and online. Tourists must present a passport and visa entry stamp, while residents need an Emirates ID.
Which provider has better coverage in rural areas?
Etisalat has stronger network coverage in rural and remote areas, making it ideal for those traveling outside major cities. DU’s network is more focused on urban regions.
What is the best mobile plan for tourists in the UAE?
Both providers offer tourist SIM cards. DU’s Hello! Prepaid and Etisalat’s Visitor Line include data, local calls, and international calling minutes for short-term stays.
How can I recharge my DU or Etisalat mobile plan?
You can recharge online, via mobile apps, USSD codes, banking services, or physical recharge cards available at supermarkets, gas stations, and telecom stores across the UAE.
