Last Updated: 04.04.2026
Have you been losing AED 2 from your du balance every day and wondering where the charge is coming from? In most cases, it is caused by the du daily data package, which gives you 60MB for 24 hours and then renews automatically. Many users in the UAE activate this package once for emergency internet access but later forget that it keeps renewing daily.
As a result, the package continues deducting money until you manually unsubscribe. The good news is that cancelling it is simple when you know the correct method.
You can stop the package by using a deactivation code, sending an SMS, or managing your subscription through the du app. This guide explains every method clearly so you can cancel the package quickly and avoid future charges without any confusion or unnecessary deductions.
Why Does the Du Daily Data Package 2 AED Renew Automatically Every Day?
The du daily data package 2 AED is designed as an auto-renewing offer. When you activate the package, you receive 60MB of data that remains valid for 24 hours. After those 24 hours end, the system automatically renews the package and deducts another AED 2 from your prepaid balance unless you manually cancel it.
Many people do not realize that the package is recurring because the activation message usually focuses on the 60MB benefit and not on the automatic renewal. As a result, users often think they are buying a one-day plan when they are actually starting a continuous daily subscription.
Several users have shared similar experiences. One user said,
“There is no question that du gives a reasonable everyday information bundle for AED 2, but it becomes difficult when auto-renewal starts.dta ” That statement reflects the most common complaint among users who only wanted temporary internet access.
The package can also continue renewing if you switch SIM slots, insert the same number into another phone, or recharge your balance without checking active subscriptions. Because of that, the AED 2 deduction may continue every day until you deactivate the package manually.
How Can You Unsubscribe From the Du Daily Data Package 2 AED Instantly?
If you want to stop the daily AED 2 deduction immediately, the quickest option is to use the official du deactivation code or send an unsubscribe SMS. Both methods usually work within a few minutes, and you should receive a confirmation message after the package is removed.
The easiest way is to dial the deactivation menu directly from your phone. Once you follow the on-screen instructions, the package stops renewing from the next day.
You can unsubscribe instantly by using one of these methods:
- Dial *135*6# and choose the option to deactivate the current daily data package.
- Send UNSUB to 135.
- Send STOP DATA to 1355.
- Open the Du app and disable auto-renewal from your active subscriptions.
- Message du on WhatsApp and request cancellation of the 2 AED daily data package.
Some users prefer the USSD method because it works even without internet access. Others choose SMS because it is faster when they already know the correct keyword.
A user on a UAE telecom forum explained,
“Easy, dial *135# select Data offers, daily bundle and reply to deactivate as it will say on the screen.” That method has helped many people stop the recurring charge immediately.
Which Du Deactivation Code Should You Use to Cancel the 2 AED Data Package?
If you are unsure which code actually works, you are not alone. Many UAE users search for different versions such as *1356#, *135*6#, *135*5#, and *135*7#. The reason for the confusion is that different daily data bundles use slightly different menu paths.
For the standard 2 AED daily data package with 60MB, the most reliable method is still the direct du deactivation code. It takes less than a minute and works without mobile data or Wi-Fi.
Should You Dial 1356# to Stop the Package?
The recommended code for stopping the du daily data package 2 AED is *135*6#. Once you dial it, you will see a list of active daily bundles. Choose the package currently active on your number and confirm cancellation.
Follow these steps carefully:
- Open the dial pad on your phone.
- Enter *135*6#.
- Press the call button.
- Select the current 2 AED daily data package.
- Confirm that you want to unsubscribe.
After you confirm, DU normally sends a message saying the package has been deactivated successfully. If you do not receive a confirmation message, wait a few minutes and dial the code again to check whether the package is still active.
Some people write the code as *1356# without the second star. In most cases, users actually mean *135*6#. The version with both stars is the one most commonly listed by du and telecom guides.
A telecom guide explaining this process said,
“Open your dial cushion and dial the SSD code 1356#. Then pick the suitable choice to deactivate Du everyday information bundle 2 AED 60MB.” Many users follow this exact method because it works even when there is no balance left on the phone.
Can You Use 1355# or 1357# Instead?
Yes, there are alternate menu codes that may also help you cancel the package if *135*6# does not work on your phone.
Some users access the deactivation menu through *135*5# or *135*7#. These codes usually open the wider data offers menu, where you can manually choose the active bundle and remove it.
The process normally looks like this:
- Dial *135*5# or *135*7#.
- Choose “Data Offers.”
- Select “Daily Data Packs.”
- Choose the current active package.
- Select the unsubscribe option.
- Confirm cancellation.
This method may take slightly longer because you need to move through several menu screens. However, it can help if the main code is unavailable or if you have a different daily package active in addition to the AED 2 plan.
Minimal menu path:
- Option 5: Data Offers
- Option 3: Daily Data Packs
- Option 1: Current Package
- Option 2: Unsubscribe
- Option 1: Confirm
Some users have reported success with these alternate codes when the direct code did not respond. One user shared, “SMS QUITDO to 5050, or dial 1357# if that did not work.”
Although these options are less common, they can still be useful if you are having trouble removing the package through the primary menu.
How Can You Cancel the Du Daily Data Package Through SMS?
If you do not want to dial any codes, you can cancel the du daily data package through SMS. This is often the easiest method for people who prefer texting instead of navigating through USSD menus. The most commonly used message is STOP DATA, which should be sent to 1355.
You can also try one of the other known unsubscribe messages if the first one does not work.
Common SMS options include:
- Send UNSUB to 135
- Send STOP DATA to 1355
- Send CDP2 to 1012
- Send QUITDO to 5050
After sending the message, wait for a confirmation SMS from du. Do not assume the package is cancelled until you receive that confirmation. If there is no reply after several minutes, send the message again or try a different method.
Many users prefer STOP DATA because it is simple and widely recognised. Others use CDP2 because it specifically targets the 2 AED package. In older discussions, QUITDO was also recommended for cancelling recurring daily offers.
Can You Deactivate the Du Daily Data Package From the Du app or WhatsApp?
Yes, you can also deactivate the package through the official du app or WhatsApp if you do not want to use codes or SMS. These options are useful when you want to see all your active subscriptions in one place.
Inside the du app, go to your account dashboard and open the subscriptions or add-ons section. You should then see the active daily data package listed under your number.
To cancel it through the app:
- Open the du app and log in.
- Go to “My Usage” or “Subscriptions.”
- Find the active daily data bundle.
- Tap “Deactivate” or “Turn Off Auto-Renewal.”
- Confirm your request.
You can also use du’s WhatsApp support number 0582428268. Send a short message explaining that you want to unsubscribe from the 2 AED daily data package. The support team may ask for your mobile number and then process the cancellation.
These methods are helpful when you want to avoid typing codes manually or when the USSD menu is not responding.
How Can You Confirm That the Du Daily Data Package Has Been Successfully Cancelled?
After you unsubscribe, it is important to confirm that the package has really been removed. Otherwise, the AED 2 charge could continue the next day without warning.
The easiest sign is a confirmation SMS from du. This message usually says that your daily data package has been cancelled or that auto-renewal has been stopped. Keep this message for reference in case you need to contact customer support later.
You can also confirm cancellation by:
- Open the Du app and check whether the package still appears under active subscriptions.
- Dial the same deactivation code again to see if the package is still listed.
- Waiting until the next day to check whether AED 2 is deducted again.
- Contacting du customer support and asking them to verify your active services.
If no balance is deducted after 24 hours, the cancellation was successful. Most users receive confirmation within a few minutes, although in some cases it can take slightly longer.
Why Are You Still Being Charged 2 AED After Unsubscribing?
Sometimes the package appears to be cancelled, but the AED 2 charge still continues. This can happen for several reasons. The most common causes are using the wrong mobile number, not receiving a confirmation message, or having another daily bundle still active.
Before assuming that the cancellation failed, check whether the deduction is coming from the same number and whether another recurring plan may still be running.
Could the Package Still Be Active on Another SIM or Number?
Many users in the UAE keep more than one SIM card in their phones. For example, one slot may contain a personal number and the other may contain a work number.
If you accidentally cancel the package on the wrong SIM, the daily charge will continue on the number that still has the subscription.
This problem also happens when people recharge a different number or move their SIM card to another phone. The package stays connected to the mobile number itself, not to the device.
Check the following carefully:
- Make sure you are sending the SMS or dialling the code from the correct number.
- Look at which SIM is selected before dialling *135*6#.
- Open the Du app and verify which number is currently logged in.
- Review whether another daily data or social package is still active.
A user who had this issue explained that they thought the package was removed, but later discovered they had cancelled the wrong SIM while the active number kept renewing in the background. That is why checking the correct number is always important.
What Should You Do If du Continues Charging You?
If the AED 2 deduction continues even after trying every method, contact du support directly. There may be a technical issue or another hidden data bundle attached to your number.
Start by taking screenshots of:
- The unsubscribe SMS you sent
- Any confirmation messages you received
- The balance deductions show AED 2 being removed
Then contact du through one of these methods:
- Call customer service on 155
- Use the live chat inside the Du app
- Send a WhatsApp message to the support number
- Visit a Du store if the issue continues for several days
Explain that you already cancelled the package and that the charges are still appearing. Ask the support representative to remove every active daily data subscription from your account.
In several cases, users found that another similar package, such as a social data bundle, was still active and causing the deduction. Once customer support removed the extra service, the charges stopped completely.
Should You Cancel the Du Daily Data Package or Switch to Another Du Internet Plan?
If you only use mobile data occasionally, cancelling the daily package may save money. However, if you need internet access every day, a weekly or monthly plan could be a better option. Daily packages seem cheap at first, but AED 2 every day becomes about AED 60 each month.
For many users, a monthly plan gives more data and better value. Instead of paying every day and worrying about auto-renewal, you can switch to a fixed package with a clear monthly price.
For example, if you mainly use WhatsApp, maps, and light browsing, a small monthly data package may be more convenient than the recurring 60MB plan. The best choice depends on how often you use the internet and how much control you want over your mobile spending.
What Should You Remember Before and After Unsubscribing From the Du Daily Data Package 2 AED?
Before cancelling the package, make sure you have already used the remaining 60MB because unused data normally expires immediately after deactivation. It is also helpful to check whether you have any other recurring services linked to your number.
Keep these points in mind:
- Use your remaining data before cancelling.
- Wait for the confirmation SMS after unsubscribing.
- Check the next day to confirm that AED 2 is no longer deducted.
- Review your other active subscriptions in the Du app.
- Save screenshots in case you need support later.
After the package is removed, you can still reactivate it at any time if you need temporary internet again. Cancelling the package does not affect your main SIM card or mobile number. It only stops the automatic daily charge and gives you more control over your du balance.
Conclusion
Learning how to unsubscribe du daily data package 2 AED is easier once you know the right method. The fastest option is usually dialing *135*6#, but SMS, the du app, and WhatsApp can also help you stop the recurring charge.
The most important step is to wait for a confirmation message and then check the next day to make sure AED 2 is no longer being deducted.
Many people in the UAE continue losing balance because they do not realize the package renews automatically every 24 hours. Once you cancel it properly, you can avoid unnecessary charges and choose a better internet plan if needed.
Whether you prefer a one-time cancellation or want to switch to a larger monthly bundle, taking control of your subscription will help you manage your mobile spending more effectively.
FAQs
Can you unsubscribe from the du 2 AED package without internet access?
Yes, you can cancel the package without using the internet by dialing *135*6# or sending an SMS. These methods work directly from your phone network.
How long does it take for the du daily data package to stop renewing?
The package usually stops renewing within a few minutes after you unsubscribe. You should also receive a confirmation SMS from du.
Will you lose your remaining 60MB after cancelling the package?
Yes, any unused data usually expires immediately after you deactivate the package. It is better to use the remaining 60MB before cancelling.
Can prepaid and postpaid users both cancel the du daily data package?
The 2 AED daily data package is mainly used by prepaid users, but some postpaid users may also have similar add-ons. Both can cancel the package through the same deactivation methods.
Is there any charge for sending the unsubscribe SMS to du?
No, du normally does not charge you for sending SMS commands such as UNSUB or STOP DATA. The cancellation message is usually free.
Can you subscribe again after cancelling the du daily data package?
Yes, you can activate the package again whenever you need temporary data. Cancelling it does not block you from subscribing later.
What should you do if you accidentally unsubscribe from the wrong du package?
You can simply reactivate the correct package through the du app or the usual activation code. If you are unsure, contact du customer support for help.
Does the du daily data package renew automatically every day?
Yes, the package is designed to renew automatically every 24 hours until you cancel it. That is why AED 2 keeps getting deducted from your balance daily.
Can you cancel the package while roaming outside the UAE?
Yes, you can still cancel the package while abroad if you have network access. Using the du app or sending an SMS is usually the easiest option while roaming.
